ONE-YEAR LIMITED PRODUCT WARRANTY
After receiving the product, register on our official website store.hck-cool.com, to fill out the accurate buying methods and date. The warranty is effective from the relative buying date you register on our website. According to the product standard and our warranty is valid only for your purchased country.
For a product any failure or any damage caused by the defect in material or workmanship or as a result of normal wear and tear from ordinary use within the 1 year guarantee period, our company will cover the cost of the repairing your product.
The customer shall NOT have any claim under this warranty for repair or adjustment expenses if:
1. Misuse, abuse, negligent use, alternation of the machine.
2. Expose the appliance to abnormal or extreme conditions.
3. Improper repair or adjust the product.
4. Unfollow the instructions of user manual.
Further, the warranty does not cover Acts of God, such as fire, flood, hurricanes and tornadoes. HCK shall not be liable for any incidental or consequential damages caused by the breach of any applicable law, any implied warranty of merchantability or fitness for a particular purpose is limited in duration to the duration of the above warranty.
If you have any suggestion or question, please freely to send your requests to our customer service or visit our official website to fill out the claim form.